The Microsoft Teams Adoption Gap: Why Enterprises Struggle to Unlock Full Value
Microsoft Teams adoption has exploded over the past few years. Daily active users jumped from just 75 million in 2020
Adoption, Business, Collaboration, Culture, Customer Experience, daily active users, Digital Governance, Digital Transformation, Enterprises, Finance, Microsoft 365, Microsoft Copilot, Microsoft Teams, Service Management, Syndicated, Technology, Unified Communications, User Experience, Workplace Management
How GammaUCX Transforms Migration for IT Leaders—and Ends the Number Porting Nightmare
Number porting has long been a bane of enterprise IT; a process so complex, slow, and error-prone that it can
The Economics of MSP Experience: Why Quality Pays off More Than Cheap Support
In today’s turbulent business climate fraught with inflation, uncertainty, and a retreat in spending, many organizations are navigating the challenges
Preventing Digital Meltdowns: The Critical Role of Contact Center Stress Testing
Serving businesses in industries ranging from healthcare and financial services to tech companies, they are a vital part of many
How Proactive Customer Experience is Reshaping MSP Partnerships
Customers know the pains that come with being on the receiving end of a reactive support model: customers call with
Gamma Partner with CSG for Pricing Agility in Bid to Fuel Growth
Gamma has announced a partnership with CSG to fuel its growth, particularly that of its channel business. “With CSG’s solutions,
- January 24, 2025
Tap Into the Power of a Unified Network Fabric
In today's digital landscape, businesses are increasingly reliant on a complex web of interconnected technologies. From on-premises to data centers
- November 21, 2024
NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging
NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability
Microsoft and Lumen Technologies partner to power the future of AI and enable digital transformation to benefit hundreds of millions of customers
• Lumen’s Private Connectivity Fabric℠ expands Microsoft’s network capacity and capability to support rising demand on datacenters. • Microsoft Azure