How agentic AI is driving AI-first business transformation for customers to achieve more
The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate
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The future of MSP marketing: How AI enhances, not replaces, creativity in MSP marketing
Artificial intelligence (AI) is reshaping industries, and managed service provider (MSP) marketing is no exception. As AI-driven tools become increasingly
SOC 2 made easy: A step-by-step guide for MSPs
As more businesses adopt cloud services and prioritize data security, SOC 2 compliance has become a rapidly growing baseline requirement
The 2025 Annual Work Trend Index: The Frontier Firm is born
We are entering a new reality — one in which AI can reason and solve problems in remarkable ways. This
Optimising Microsoft 365: How IT Leaders Can Maximise Efficiency, Visibility, and ROI
Microsoft 365 is more than just a collection of tools. It’s become the digital heartbeat of how we work, connecting
Making Management of Hybrid Microsoft Teams and Zoom Seamless With Martello
For many enterprises today, the collaboration space takes the shape of an elaborate ecosystem rather than a single-vendor environment. The
How real-world businesses are transforming with AI – with 50 new stories
Updated February 5, 2025: The post contains 50 new customer stories, which appear at the beginning of each section of
RingCental Partnership Gives Cox Business New Means to Target Gaming Sector
Cox Business has created a new partnership with RingCentral to provide its contact center solution to its Southern Nevada customers.
Episode 18: How Strong Is Your Online Presence? My Snapshot Report Reveals the Truth
Want to know how your business actually shows up online? In Episode 18 of Rick’s AI Panel, my AI avatar