The MSP playbook for agentic AI
For years, AI helped security teams detect threats faster while humans remained responsible for taking action. Agentic AI changes that
Agentic AI, Artificial Intelligence, Business, cybersecurity, Featured, MSP, MSP security, risk management, Security, Security Operations Center, SOC, Syndicated, Technology
Why Your PSA Isn’t a CRM Anymore
Your PSA (professional services automation platform) was built to run service delivery. It was not built to run sales. Smaller
Cybersecurity Threat Advisory: Malicious Notepad++ plugins
CERT-UA has identified an ongoing campaign in which threat group UAC-0099 distributes trojanized Notepad++ bundles that install malware on Windows
Tech Time Warp: IBM 650 and the rise of computing
Business computing took a major leap forward 73 years ago this month when IBM announced the IBM 650. IBM calls
Cybersecurity Threat Advisory: Credential-stealing RAT
Researchers have identified a new remote access trojan (RAT) called ChonkyChicken, which threat actors use to steal browser credentials, hijack
How MSPs can capitalize on the next phase of AI
As artificial intelligence (AI) evolves, new opportunities are opening for managed service providers (MSPs). Two of the biggest areas are
What AI search means for SEO
Every week, my inbox fills up with some version of the same email: “How to rank in AI search.” “Optimize
Deepfakes are now an MSP problem
Not long ago, creating a convincing deepfake required a team of specialists, weeks of production, and significant technical expertise. What
Looking back on Microsoft’s FY26: From AI experimentation to Frontier Transformation
Throughout this past fiscal year, customers across every industry and segment moved from AI experimentation to deploying AI for real-world