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Automate MSP lead follow-up and win more deals

Key takeaways Every uncontacted lead represents potential lost revenue. Calculate what’s at stake using your average contract value and lead

B2B lead, cybersecurity, Deals, Featured, follow-up system, lead follow, lead follow-up, leads, Marketing leads, MSP, MSP Sales, MSPs, potential revenue, Sales & Marketing, Syndicated, up

Your clients are already using AI, you just don’t know it yet

What better way to mark Cybersecurity Awareness Month than by talking about one of today’s most overlooked workplace risks: AI.

AI governance, AI security, audit, Business, clients, Compliance, cybersecurity, data protection, Featured, Finance, Managed services, MSP, personal, risk management, Security, Shadow AI, SMB Security, Syndicated

Cybersecurity Threat Advisory: ConnectWise Cloud Backup compromise

ConnectWise Cloud Backup (formerly SkyKick) has confirmed unauthorized access to application credentials used by its backup platform. Attackers reportedly used

ConnectWise, ConnectWise Cloud Backup, cybersecurity, Cybersecurity Threat Advisory, Featured, Microsoft 365, Microsoft Entra, Microsoft Graph, Security, SkyKick, SOC, Syndicated, threat, unauthorized access

Securing the agentic insider

In the last few months, concerns have arisen about AI safety as a growing number of incidents were publicly disclosed.

Agentic AI, agentic insider, agents, AI, Endpoints, Featured, models, Project Perception, Security, Syndicated, The Official Microsoft Blog

Tech Time Warp: Duqu, the malware spy disguised as a Word doc

Fifteen years ago this month, reports of a new type of malware — Duqu — were opening the cybersecurity community’s

Computer virus, Culture, cybersecurity, Duqu, Duqu malware, Featured, malware, Security, Syndicated, Tech Insight, Tech Time Warp, Technology, Trojan, vulnerability, Word doc

The industries driving managed services growth are changing

A report from Information Services Group (ISG) suggests that managed services growth remains steady year over year, but demand is

Better Business, Business, Contracts, Deals, Featured, Finance, IaaS, Information Services Group, IT Outsourcing, Managed services, managed services growth, MSP, retail industry, SaaS, spending, Syndicated, Technology

The need for human intervention in AI governance

Around the 1st century CE, the Roman poet Juvenal posed the relatively well-known question, “Quis custodiet ipsos custodes?” This literally

1st century, AI, AI adoption, AI governance, AI risks, AI services, Better Business, Business, Featured, Juvenal, MSP, MSPs, Quis custodiet ipsos custodes, Roman poet, Syndicated, Technology