Deepfakes are now an MSP problem
Not long ago, creating a convincing deepfake required a team of specialists, weeks of production, and significant technical expertise. What
AI security, Business, cybersecurity, Deepfakes, Featured, Finance, Fraud prevention, identity authentication, Identity verification, MSP, MSP security, Security, Syndicated, Technology
The MSP guide to sales accountability
You can’t hold a sales rep accountable with numbers you don’t trust. The CRM says one thing. Meanwhile, the rep
Revenue stalling? Your sales data has the answer
Revenue problems rarely appear overnight. They usually show up in your data first. Lead response times slow. Qualified opportunities disappear.
“I want to fire my MSP!”
Why Are So Many MSPs Failing Their Customers? If you have worked with a traditional Managed Service Provider (MSP), you
The Economics of MSP Experience: Why Quality Pays off More Than Cheap Support
In today’s turbulent business climate fraught with inflation, uncertainty, and a retreat in spending, many organizations are navigating the challenges
Proactive Monitoring Pays Off: How MSPs Can Slash Microsoft Teams Support Time in Half
If you’re an MSP managing Microsoft Teams for clients, you know how quickly firefighting support models burn out margins. Tickets
How Proactive Customer Experience is Reshaping MSP Partnerships
Customers know the pains that come with being on the receiving end of a reactive support model: customers call with
Kurmi’s Ecosystem Partner Program: Centralized UC Management Through Technology Integrations
“The world has become much more multi-vendor, especially for large organizations and their use of communications tools,” Micah Singer, CEO
Exceptional Service: MSPs Can Leverage UC&C Monitoring to Gain a Competitive Edge
Managed Service Providers (MSPs) have evolved far beyond their traditional role of offering reactive support in the Unified Communications &