Voice’s Future, Tackling Verticals, Data Silos: Top 5 Takeaways from Cavell Summit Europe
Cavell Summit Europe had its annual event yesterday, bringing together analysts, service providers, and channel partners to discuss the trends
AI, Analysts, Artificial Intelligence, Cavell Summit Europe, Channel, channel partners, Security and Compliance, Service Management, service providers, Small Business, Syndicated, Technology, Technology Media and Telecoms, UC Trends, UCaaS, Unified Communications
Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure
Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one
Getting Started with Multi-Device Query
Intune device query was a big step forward when it came out last year. The ability to use KQL to
Mercalis’ Migration: What Webex Brought a Life Sciences Contact Centre
Managing UC transitions with companies involved in healthcare scenarios requires careful consideration, especially when such a provider supports 36 million
Gamma Partner with CSG for Pricing Agility in Bid to Fuel Growth
Gamma has announced a partnership with CSG to fuel its growth, particularly that of its channel business. “With CSG’s solutions,
PATCH and DELETE for the Holidays
Hopefully, you're not reading this. You should be getting ready for Christmas by decking halls, manufacturing gingerbread buildings, preparing for
PATCH and DELETE for the Holidays
Hopefully, you're not reading this. You should be getting ready for Christmas by decking halls, manufacturing gingerbread buildings, preparing for
- November 21, 2024
NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging
NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability
- November 13, 2024
Getting Started with Intune Part 8: Your New Management World
We’ve been through a lot over the last few weeks. Cloud vs hybrid, group policy vs CSP, WSUS vs Update