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Monetising Microsoft Teams: How MSPs Can Build Recurring Revenue Streams

In 2025, Microsoft Teams is far more than just a collaboration and communications tool; it’s a mission-critical platform used by

AI, Business, Collaboration, Digital Transformation, Fortune 100 companies, Microsoft Teams, MSP, Service Management, subscription, Syndicated, UCaaS, Unified Communications, Workplace Management

Microsoft responds to TRC Capital’s “mini-tender” offer

REDMOND, Wash. — March 17, 2025 — Microsoft Corp. has received notice of an unsolicited “mini-tender” offer by TRC Capital

2025, AI, Capital Investment Corporation, Investor Relations, March 17, Microsoft, Mini, Press Releases, Syndicated, Technology

Voice’s Future, Tackling Verticals, Data Silos: Top 5 Takeaways from Cavell Summit Europe

Cavell Summit Europe had its annual event yesterday, bringing together analysts, service providers, and channel partners to discuss the trends

AI, Analysts, Artificial Intelligence, Cavell Summit Europe, Channel, channel partners, Security and Compliance, Service Management, service providers, Small Business, Syndicated, Technology, Technology Media and Telecoms, UC Trends, UCaaS, Unified Communications

Microsoft announces quarterly dividend

REDMOND, Wash. — March 11, 2025 — Microsoft Corp. on Tuesday announced that its board of directors declared a quarterly

AI, dividend, Investor Relations, Microsoft Corp, Press Releases, shareholders, Syndicated, Technology, Tuesday

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, Digital Transformation, Direct Routing, home setups, hybrid model, Hybrid Work, Microsoft Teams, office environments, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, digital solutions, Digital Transformation, Direct Routing, employee experience, hybrid model, Hybrid Work, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure

Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one

acquisition, Artificial Intelligence, CCaaS, Channel, generative AI, Local Measure, personal, Security, Service Management, Syndicated, Technology, voice solutions, WhatsApp, Zendesk

GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve

GoTo has released what it dubs “First-to-Market” AI-Powered Insights and Issue Resolution for its LogMeIn Resolve, announcing three new features.

AI, Artificial Intelligence, First, goto, LogMeIn Resolve, Security, Service Management, Syndicated, to, UCaaS, Unified Communications, User Experience, VPN

Mercalis’ Migration: What Webex Brought a Life Sciences Contact Centre

Managing UC transitions with companies involved in healthcare scenarios requires careful consideration, especially when such a provider supports 36 million

Artificial Intelligence, CCaaS, Channel, Companies, Healthcare, lot, Science, Security, Service Management, Syndicated, Technology, transitions, Webex