service

Tech Time Warp: Microsoft places a bounty on malware creators

The year 2003 was rough in the cybersecurity world. As internet and email use grew, corporate and home users faced

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MSPs will need to revisit client contracts in the agentic AI era

An advisory from the law firm Mayer Brown suggests that as managed service providers (MSPs) add artificial intelligence (AI) agents

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“I want to fire my MSP!”

Why Are So Many MSPs Failing Their Customers? If you have worked with a traditional Managed Service Provider (MSP), you

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Preparing for an Audit? Start with your UC Services Map

Usually, audits aren’t triggered by disasters; they just start with a simple request. Someone wants a list of who’s using

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How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management

Mark Bunnell, COO and co-founder of Nuwave, reveals how the company’s iPilot platform is transforming unified communications service management for

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Big UC Update: Kurmi Software

UC Today’s David Dungay speaks with Micah Singer, CEO of Kurmi Software, about the challenges of managing complex unified communications

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Why Microsoft 365 Admin Is Still Broken – And How VOSS Fixes It

Kieran Devlin sits down with Christopher Martini, VP of Microsoft Strategy at VOSS, to unpack how VOSS helps organizations take

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RingCental Partnership Gives Cox Business New Means to Target Gaming Sector

Cox Business has created a new partnership with RingCentral to provide its contact center solution to its Southern Nevada customers.

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