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Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure

Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one

acquisition, Artificial Intelligence, CCaaS, Channel, generative AI, Local Measure, personal, Security, Service Management, Syndicated, Technology, voice solutions, WhatsApp, Zendesk

GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve

GoTo has released what it dubs “First-to-Market” AI-Powered Insights and Issue Resolution for its LogMeIn Resolve, announcing three new features.

AI, Artificial Intelligence, First, goto, LogMeIn Resolve, Security, Service Management, Syndicated, to, UCaaS, Unified Communications, User Experience, VPN

Rolling Out Intune Security Baselines (Without Causing a Workplace Uprising)

Rolling out Intune Security Baselines

Business, intune, Microsoft, password, Security, Security Baselines, Syndicated, Windows devices

Rolling Out Intune Security Baselines (Without Causing a Workplace Uprising)

Rolling out Intune Security Baselines

Business, intune, Microsoft, password, Security, Security Baselines, Syndicated, Windows

Mercalis’ Migration: What Webex Brought a Life Sciences Contact Centre

Managing UC transitions with companies involved in healthcare scenarios requires careful consideration, especially when such a provider supports 36 million

Artificial Intelligence, CCaaS, Channel, Companies, Healthcare, lot, Science, Security, Service Management, Syndicated, Technology, transitions, Webex

The Smarter Approach to Security Compliance Reviews

Security compliance reviews should be a trust-builder, not a deal-breaker. Instead of making the process more efficient, it slows businesses

Artificial Intelligence, Automation, Best Practices, builder, Business, deal, making, Reviews, SaaS, Security, security compliance, Syndicated, Teams, Technology, trust

False Positives and Where to Find Them

Explore false positives in Microsoft Purview.

Analytics, Business, Confidence Levels, Data Loss Prevention, Financial Services, Microsoft Purview, Security, Syndicated, training

False Positives and Where to Find Them

Explore false positives in Microsoft Purview.

Business, Data Security, false positives, Financial Services, Purview, Security, Sensitive Information Types, Syndicated, training

Unlocking Innovation: Why Network Fabrics are Critical for Life Sciences

In the dynamic world of life sciences, research initiatives, particularly in biotech and pharmaceuticals, generate colossal volumes of data. From

Biotech, cloud security, Collaboration, cyber security, Ideas, life sciences, network security, pharmaceuticals, QSOL Featured, research initiatives, Security, Syndicated