RingCental Partnership Gives Cox Business New Means to Target Gaming Sector
Cox Business has created a new partnership with RingCentral to provide its contact center solution to its Southern Nevada customers.
AI, Business, CCaaS, chat, Cox Business, partnership, RingCentral, Security, Security and Compliance, Service Management, Southern Nevada, Syndicated
Episode 18: How Strong Is Your Online Presence? My Snapshot Report Reveals the Truth
Want to know how your business actually shows up online? In Episode 18 of Rick’s AI Panel, my AI avatar
Exceptional Service: MSPs Can Leverage UC&C Monitoring to Gain a Competitive Edge
Managed Service Providers (MSPs) have evolved far beyond their traditional role of offering reactive support in the Unified Communications &
Episode 17: How I Use NNC’s AI-Powered Marketing Automation to Save Time | Rick’s AI Panel
The future of marketing is here, and it’s powered by AI. After years of testing different marketing automation tools, I’ve
Monetising Microsoft Teams: How MSPs Can Build Recurring Revenue Streams
In 2025, Microsoft Teams is far more than just a collaboration and communications tool; it’s a mission-critical platform used by
Microsoft responds to TRC Capital’s “mini-tender” offer
REDMOND, Wash. — March 17, 2025 — Microsoft Corp. has received notice of an unsolicited “mini-tender” offer by TRC Capital
Voice’s Future, Tackling Verticals, Data Silos: Top 5 Takeaways from Cavell Summit Europe
Cavell Summit Europe had its annual event yesterday, bringing together analysts, service providers, and channel partners to discuss the trends
Microsoft announces quarterly dividend
REDMOND, Wash. — March 11, 2025 — Microsoft Corp. on Tuesday announced that its board of directors declared a quarterly
Multi-Cloud vs. Hybrid Cloud: What’s Best for AI Workloads?
Cloud decisions aren’t just about picking a provider anymore. The moment AI enters the picture, the stakes change. Suddenly, latency,