Unified Communications

Home / QSOL IT News / Unified Communications

Creating a 360° Digital Experience with Nectar DXP

Picture yourself in a digital-first enterprise where employees on Teams, Zoom, or Cisco endpoints juggle calls, chats, and contact center

AI, Business, chat, Cisco, contact center, Endpoints Reviews, lot, Service Management, Syndicated, Teams, Unified Communications, Workplace Management, Zoom

Microsoft to Halt New Office Features for Windows 10: What This Means for Teams

Microsoft has announced that Windows 10 will no longer receive new features as the tech titan winds down support. From

Business, Channel, Collaboration, Digital Governance, Microsoft, Microsoft 365, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Windows 10, Windows 11

How Proactive Customer Experience is Reshaping MSP Partnerships

Customers know the pains that come with being on the receiving end of a reactive support model: customers call with

Business, Collaboration, Customer Experience, customer service, customers, Digital Transformation, increases, Market Guide, MSP, reactive support, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications

AI in UC Management: The Rise of AI and Automation

Almost every business owner is aware of the impact artificial intelligence is having on communication and collaboration, but what about

Agentic AI, AI, Artificial Intelligence, Automation, Business, communication, management, productivity, Security, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Preparing for an Audit? Start with your UC Services Map

Usually, audits aren’t triggered by disasters; they just start with a simple request. Someone wants a list of who’s using

audit, Buyer's Guide, collaboration apps, Finance, Hardware, lot, request, Reviews, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications

How UC Service Management Platforms Drive Modernization and UC Excellence for Financial Organizations

The convergence of regulatory compliance, multi-vendor environments, cloud migration pressures, and business-critical communication requirements creates challenges that traditional UC management

Business, cloud migration pressures, Digital Transformation, Financial Services, Market Guide, Microsoft Teams, multi, regulatory compliance, Security, Security and Compliance, Service Management, Syndicated, Technology, UCaaS, Unified Communications, vendor environments

What is UC Service Management and Why Enterprises Need It to Stay Competitive

Don't have time to manage your entire IT stack and communication environment yourself? That's where managed services solutions come in.

Business, Channel, Directors, Finance, Security, Service Management, software, Syndicated, Technology, Unified Communications

How Exertis’ Service Portfolio Attracts More Than Customers – It’s Winning Over Competitors’ Top Talent & Brands

Increasingly, with the introduction of hybrid meetings, the convergence of IT and AV means these devices are no longer just

Business, Channel, Culture, distributors, enterprise technology, hybrid meetings, Hybrid Work, lot, Market Guide, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Kurmi’s Ecosystem Partner Program: Centralized UC Management Through Technology Integrations

“The world has become much more multi-vendor, especially for large organizations and their use of communications tools,” Micah Singer, CEO

Collaboration, communications infrastructure, Digital Transformation, Future of Work, lot, MSP, multi, Security, Service Management, service management platform, Syndicated, Technology, UC&C, UCaaS, Unified Communications, vendor ecosystems