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Monetising Microsoft Teams: How MSPs Can Build Recurring Revenue Streams

In 2025, Microsoft Teams is far more than just a collaboration and communications tool; it’s a mission-critical platform used by

AI, Business, Collaboration, Digital Transformation, Fortune 100 companies, Microsoft Teams, MSP, Service Management, subscription, Syndicated, UCaaS, Unified Communications, Workplace Management

Keeping In-person Collaboration Alive in a Hybrid World

Hybrid working, introduced during the COVID-19 pandemic, not only brought about a societal change, but ushered in a new business

Business, business reality, Collaboration, Future of Work, Hybrid Work, Hybrid working, pandemic, Security, Service Management, societal change, Syndicated, Technology, UC&C, UCaaS, Unified Communications

Voice’s Future, Tackling Verticals, Data Silos: Top 5 Takeaways from Cavell Summit Europe

Cavell Summit Europe had its annual event yesterday, bringing together analysts, service providers, and channel partners to discuss the trends

AI, Analysts, Artificial Intelligence, Cavell Summit Europe, Channel, channel partners, Security and Compliance, Service Management, service providers, Small Business, Syndicated, Technology, Technology Media and Telecoms, UC Trends, UCaaS, Unified Communications

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, Digital Transformation, Direct Routing, home setups, hybrid model, Hybrid Work, Microsoft Teams, office environments, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, digital solutions, Digital Transformation, Direct Routing, employee experience, hybrid model, Hybrid Work, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

How To Leverage AI: Automate, Optimize & Future-Proof Your UC Stack

Join Kieran Devlin of UC Today as he dives into a thought-provoking discussion with Dan Payne, CTO at VOSS, on

AI, Artificial Intelligence, Collaboration, Dan Payne, Digital Transformation, Kieran Devlin, Service Management, Syndicated, today, UC TV, UC&C, Unified Communications

Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure

Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one

acquisition, Artificial Intelligence, CCaaS, Channel, generative AI, Local Measure, personal, Security, Service Management, Syndicated, Technology, voice solutions, WhatsApp, Zendesk

GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve

GoTo has released what it dubs “First-to-Market” AI-Powered Insights and Issue Resolution for its LogMeIn Resolve, announcing three new features.

AI, Artificial Intelligence, First, goto, LogMeIn Resolve, Security, Service Management, Syndicated, to, UCaaS, Unified Communications, User Experience, VPN

Mercalis’ Migration: What Webex Brought a Life Sciences Contact Centre

Managing UC transitions with companies involved in healthcare scenarios requires careful consideration, especially when such a provider supports 36 million

Artificial Intelligence, CCaaS, Channel, Companies, Healthcare, lot, Science, Security, Service Management, Syndicated, Technology, transitions, Webex