Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure
Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one
acquisition, Artificial Intelligence, CCaaS, Channel, generative AI, Local Measure, personal, Security, Service Management, Syndicated, Technology, voice solutions, WhatsApp, Zendesk
Kurmi Join with IR and Yarnlab to Make Webex Calling Migrations Smoother
Kurmi is aiming to make migration to Webex Calling easier for its customers by announcing a partnership with Integrated Research
- November 21, 2024
NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging
NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability
- October 16, 2024
New Adventures In 5G
Just over a year ago, my employer announced an interesting effort to implement a 5G network as part of the
- September 25, 2024
How IT Automation Empowers UC Managers
The world of unified communications (UC) has evolved significantly in recent years. Trends like remote and flexible work, evolving communications
- July 15, 2024
IntelePeer Boosts Enterprise Comms With SmartCommunicator For Microsoft Teams
IntelePeer has launched SmartCommunicator for Microsoft Teams, aiming to enhance enterprise communications with AI and automation capabilities. The AI-powered Communications
- June 17, 2024
Theta Lake Unveils Swathe Of New Voice Compliance Innovations
Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners. The UC compliance and Digital
How virtual primary care can amplify value for providers and patients
Primary care physicians are the heart of healthcare delivery in the United States. In addition to providing many crucial health