messaging

How AI is rewriting the rules of SEO

You may have noticed (and been annoyed by) changes in how search engines now work. Instead of entering a series

AI, Artificial Intelligence, Better Business, Business, Creative, Featured, Google, Google RankBrain, Managed Service Providers, MSP, MSPs, predictive search, search engines, SEO, SGE, Syndicated

Zoom Partners with Oracle Cloud to Expand Capabilities and Enterprise Reach

Zoom has taken a step that positions it even more favorably with large enterprises following a new partnership announcement with

AI, CCaaS, chat, Enterprise, Healthcare, Oracle, partnership, Service Management, Syndicated, UC Trends, UCaaS, Workplace Management, Zoom

NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging

NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability

Business, Channel, chat, Customer Experience, Digital Transformation, personal, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications, WhatsApp

New Adventures In 5G

Just over a year ago, my employer announced an interesting effort to implement a 5G network as part of the

5G, Access Point Name, cellular, electronic medical record, Epic, Healthcare, lot, Network, QSOL Featured, Rambling Noise, Service Provider, Syndicated, User Experience

How IT Automation Empowers UC Managers

The world of unified communications (UC) has evolved significantly in recent years. Trends like remote and flexible work, evolving communications

Artificial Intelligence, Business, communication, Multi-Vendor, platforms, Security, Service Management, solution, Syndicated, Teams, Technology, UCaaS, Unified Communications, User Experience

Theta Lake Unveils Swathe Of New Voice Compliance Innovations

Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners. The UC compliance and Digital

Call Recording, CCaaS, Microsoft Teams, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications