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GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve

GoTo has released what it dubs “First-to-Market” AI-Powered Insights and Issue Resolution for its LogMeIn Resolve, announcing three new features.

AI, Artificial Intelligence, First, goto, LogMeIn Resolve, Security, Service Management, Syndicated, to, UCaaS, Unified Communications, User Experience, VPN

Gamma Partner with CSG for Pricing Agility in Bid to Fuel Growth

Gamma has announced a partnership with CSG to fuel its growth, particularly that of its channel business. “With CSG’s solutions,

Business, Channel, channel business, Customer Experience, Gamma, growth, partnership, Service Management, Syndicated, Technology, UCaaS, Unified Communications, User Experience

The Ultimate Digital Transformation Roadmap: Cloud Telephony and Beyond

Digital transformation is no longer optional—it’s a business imperative. As organisations strive to stay competitive in an increasingly digital-centric space,

Business, business imperative, competitive, Digital Transformation, Security, Service Management, streamlining operations, Syndicated, Technology, UCaaS, Unified Communications

Prioritizing UC&C “Experience” to Drive Better Business Outcomes

Modern businesses heavily rely on Unified Communications and Collaboration (UC&C) to connect employees and customers, making the proper functioning and

Business, business continuity, Collaboration, communication, connectivity, Security, Service Management, Syndicated, Technology, UC&C, UCaaS, Unified Communications

Should Your Small Business Adopt An MSP For Its UC Needs? The Pros And Cons

Integral to the workplace’s digital transformation is the question every organisation faces: Should you outsource your UC management to a

Business, Collaboration, communication, Culture, managed service provider, Security, Service Management, Service Provider, Small Business, SMBs, Syndicated, Technology, UCaaS, Unified Communications
NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging

NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging

NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability

Business, Channel, chat, Customer Experience, Digital Transformation, personal, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications, WhatsApp
Why You Need a UC Service Management Platform with a ServiceNow Integration

Why You Need a UC Service Management Platform with a ServiceNow Integration

ServiceNow is a cloud-based, AI-powered software platform designed to automate and manage enterprise IT processes. Large organizations around the world

app, Artificial Intelligence, Automation, Business, cloud-based, employees, powered software platform, Security, Service Management, ServiceNow, Syndicated, Technology, UCaaS, Unified Communications
How IT Automation Empowers UC Managers

How IT Automation Empowers UC Managers

The world of unified communications (UC) has evolved significantly in recent years. Trends like remote and flexible work, evolving communications

Artificial Intelligence, Business, communication, Multi-Vendor, platforms, Security, Service Management, solution, Syndicated, Teams, Technology, UCaaS, Unified Communications, User Experience
Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi has announced a new integration with ServiceNow that streamlines the management of unified communication users and services. The product

Business, integration, Kurmi, Microsoft Teams, Security, Service Management, ServiceNow, Syndicated, UCaaS, unified communication, Unified Communications