Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams
The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In
Business, Collaboration, digital solutions, Digital Transformation, Direct Routing, employee experience, hybrid model, Hybrid Work, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace
How To Leverage AI: Automate, Optimize & Future-Proof Your UC Stack
Join Kieran Devlin of UC Today as he dives into a thought-provoking discussion with Dan Payne, CTO at VOSS, on
Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure
Zendesk has signed an agreement to acquire Local Measure in a bid to expand its CCaaS capabilities. “Voice is one
GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve
GoTo has released what it dubs “First-to-Market” AI-Powered Insights and Issue Resolution for its LogMeIn Resolve, announcing three new features.
Mercalis’ Migration: What Webex Brought a Life Sciences Contact Centre
Managing UC transitions with companies involved in healthcare scenarios requires careful consideration, especially when such a provider supports 36 million
Kurmi Join with IR and Yarnlab to Make Webex Calling Migrations Smoother
Kurmi is aiming to make migration to Webex Calling easier for its customers by announcing a partnership with Integrated Research
Gamma Partner with CSG for Pricing Agility in Bid to Fuel Growth
Gamma has announced a partnership with CSG to fuel its growth, particularly that of its channel business. “With CSG’s solutions,
Pure IP Gets ChangePilot Integration to Simplify Microsoft 365 Change Management
Telecom BCM One has announced its Pure IP Enterprise Voice solution customers can now utilise ChangePilot to track and manage updates
The Ultimate Digital Transformation Roadmap: Cloud Telephony and Beyond
Digital transformation is no longer optional—it’s a business imperative. As organisations strive to stay competitive in an increasingly digital-centric space,