Service Management

Why Mitel’s Unify Acquisition is a ‘Significant Opportunity’

How Mitel goes from strength to strength hinges on its three-plus-one business strategy. Those three original pillars of success comprise

Collaboration, Customer Experience, Mergers and Acquisitions, Service Management, Syndicated, UCaaS

The Top UC Security and Compliance Vendors for 2023

Compliance and security are two factors business leaders have always had to consider when investing in new technology. However, in

Artificial Intelligence, Digital Transformation, Microsoft Teams, Security and Compliance, Service Management, Syndicated, Unified Communications

The Top UC Service Management Vendors Simplifying Tech Optimization

Remember when unified communications management was mostly about making sure everyone had a working desk phone and email inbox? Those

Akkadian Labs, Business, Integrated Research, lot, Security, Service Management, Syndicated, Technology, UC Marketplace Hub, UCaaS, Unified Communications, vendors, Workplace Management

Video Conferencing: How Connected Platform Smarts are Transforming Healthcare Delivery

Imagine under-pressure healthcare providers increasing the size of their workforce ten-fold with a few simple clicks. Imagine in-demand specialist doctors

Frontline Workers, Healthcare, Service Management, Syndicated, UC Trends, Unified Communications, Video Conferencing

CPaaS: How a Smart Service Management Portal Can Put Your Customers in Complete Control

You have to hand it to the portal. Of all the recent technological innovations aimed at digitally transforming the way

CPaaS, Service Management, Syndicated

Kurmi Upgrades Provisioning Suite for Microsoft, Cisco, and Avaya

Kurmi has released Kurmi Provisioning Suite Version 7.8 to ease deployments and management of unified communications technologies from Microsoft, Cisco,

Channel, Microsoft Teams, Service Management, Syndicated, Unified Communications

UC Security and Compliance Trends to Watch in 2024

Security and compliance have always been crucial to business preservation. However, the demand for innovation is greater than ever. The

Artificial Intelligence, CCaaS, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications, Video Conferencing

VOSS Partners With Microsoft to Pivot Customers to the Cloud

VOSS Solutions has formed a partnership with Microsoft to launch the Partner Pivot Program. The program is for Service Provider

Channel, Microsoft Teams, Service Management, Service Provider, Syndicated, Unified Communications

Saving Money Through License Optimization 

Licenses for unified communications platforms are fundamental to assuring effective collaboration in any organization, but keeping on top of a

Service Management, Syndicated, Unified Communications