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The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management

Why Native Tools Aren’t Enough: The Power of Proactive Monitoring & End-to-End Visibility 

In a world where digital experiences inform business success, relying on basic monitoring tools is a risk IT leaders can’t

Analytics, Business, Collaboration, Digital Transformation, end, Endpoints, Microsoft Teams, proactive monitoring, Service Management, Syndicated, to, UCaaS, Unified Communications

Making Management of Hybrid Microsoft Teams and Zoom Seamless With Martello

For many enterprises today, the collaboration space takes the shape of an elaborate ecosystem rather than a single-vendor environment.  The

Business, Collaboration, collaboration space, Ecosystem, Enterprise, Microsoft Teams, Security, Service Management, Service Management Reviews, Syndicated, Unified Communications, Workplace Management

Monetising Microsoft Teams: How MSPs Can Build Recurring Revenue Streams

In 2025, Microsoft Teams is far more than just a collaboration and communications tool; it’s a mission-critical platform used by

AI, Business, Collaboration, Digital Transformation, Fortune 100 companies, Microsoft Teams, MSP, Service Management, subscription, Syndicated, UCaaS, Unified Communications, Workplace Management

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, Digital Transformation, Direct Routing, home setups, hybrid model, Hybrid Work, Microsoft Teams, office environments, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, digital solutions, Digital Transformation, Direct Routing, employee experience, hybrid model, Hybrid Work, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Pure IP Gets ChangePilot Integration to Simplify Microsoft 365 Change Management

Telecom BCM One has announced its Pure IP Enterprise Voice solution customers can now utilise ChangePilot to track and manage updates

Business, ChangePilot, cybersecurity, Enterprise Voice, lot, Microsoft 365, Microsoft Teams, One, Security, Security and Compliance, Service Management, Syndicated, Unified Communications

Key Strategies for Maximizing Productivity in a Hybrid Work World

The future of work is hybrid. Though companies are encouraging employees to return to the office, many don’t believe a

Analytics, Business, Collaboration, employees, Future of Work, Hybrid Work, Microsoft Teams, Office, Security, Service Management, Syndicated, Technology, Unified Communications, Workplace Management
Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi has announced a new integration with ServiceNow that streamlines the management of unified communication users and services. The product

Business, integration, Kurmi, Microsoft Teams, Security, Service Management, ServiceNow, Syndicated, UCaaS, unified communication, Unified Communications