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Preventing Digital Meltdowns: The Critical Role of Contact Center Stress Testing

Serving businesses in industries ranging from healthcare and financial services to tech companies, they are a vital part of many

Analytics, Business, CCaaS, contact centers, Customer Experience, Digital Transformation, Google, Service Management, staff training, Syndicated, System Failure, Technology, Unified Communications, wait times

LogMeIn Data Protection Suite: Examining the Protections GoTo and Acronis’ Partnership Brings MSPs

LogMeIn Data Protection Suite, powered by Acronis, offers powerful business continuity and disaster recovery capabilities for LogMeIn Resolve, streamlining endpoint

Acronis, Business, business continuity, Channel, Collaboration, cybersecurity, Data Protection Suite, Google, LogMeIn, professional services, Security, Security and Compliance, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications

After the Breach: Key Cybersecurity Lessons From IT Leaders, For IT Leaders

No matter how mature your security stack is, one slip can open the door to chaos. On Reddit, IT managers

app, Collaboration, cybersecurity, Digital Governance, Digital Transformation, Google, incident response, Leaders, malware attacks, Security, Security and Compliance, Service Management, social engineering, Syndicated, UCaaS, User Experience, Workplace Management
HP Moves Deeper into Employee Experience with Vyopta Acquisition

HP Moves Deeper into Employee Experience with Vyopta Acquisition

HP has acquired Vyopta to bolster the capabilities of its recently launched Workforce Experience Platform. Founded in 2007, Vyopta offers

acquisition, AI, Analytics, Business, Collaboration, Google, Mergers and Acquisitions, platform, Security, Service Management, Syndicated, unified communications networks, Vyopta, workforce experience, workforce experience platform, Workplace Management

How to Convert QuickBooks Desktop to QuickBooks Online

QuickBooks Desktop Pro and Premier dominated the market for small business accounting for decades, but it’s time to move on

Business, Cloud, convert, desktop, Google, launch, online, QuickBooks, Syndicated, Tech News

A new Gmail feature could soon make it way easier to manage your subscriptions

Google is reportedly working on a new way to help users bring order to their messy Gmail accounts on mobile.

app, Deals, easier, feature, Gmail, Google, manage, personal, Subscriptions, Syndicated, Tech News

Dashword review: a nearly perfect SEO optimization program with one major flaw

New tools are constantly emerging in content creation that promise to streamline the process, enhance quality, and attract more visitors

Business, Google, Ideas, lot, Reviews, Syndicated

ChatGPT’s potential impact on preventative care and emergency visits

ChatGPT has been making an impact on enduring healthcare challenges. Many providers and patients are reporting the artificial intelligence helping

AI, Artificial Intelligence, Azure, Cloud, Google, Health Tech, Healthcare, lot, Syndicated, Technology

Restaurant Cashier Zooms In to Work, Press Freaks Out. Better Get Ready for Lots More Change at Checkout

This week, a raft of news stories about an encounter with a cashier manning the checkout remotely from a distant

AI, Food Tech, generative AI, Google, Syndicated, Technology