AI

A joint statement from Microsoft and OpenAI

Microsoft and OpenAI have signed a non-binding memorandum of understanding (MOU) for the next phase of our partnership. We are

AI, definitive agreement, Featured, Memorandum of Understanding, Microsoft, OpenAI, partnership, Syndicated, The Official Microsoft Blog

Creating a 360° Digital Experience with Nectar DXP

Picture yourself in a digital-first enterprise where employees on Teams, Zoom, or Cisco endpoints juggle calls, chats, and contact center

AI, Business, chat, Cisco, contact center, Endpoints Reviews, lot, Service Management, Syndicated, Teams, Unified Communications, Workplace Management, Zoom

AI in UC Management: The Rise of AI and Automation

Almost every business owner is aware of the impact artificial intelligence is having on communication and collaboration, but what about

Agentic AI, AI, Artificial Intelligence, Automation, Business, communication, management, productivity, Security, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Episode 20: All-in-One AI Marketing Platform for SMBs

What if your marketing platform could do more than just track leads. What if it became your smartest teammate? In

AI, AIavatar, Growth Hub, hub, leads, marketing, marketing platform, Podcast, smartest teammate, Syndicated, track leads

The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management

Big UC Update: Kurmi Software

UC Today’s David Dungay speaks with Micah Singer, CEO of Kurmi Software, about the challenges of managing complex unified communications

AI, Artificial Intelligence, Big UC Update, David Dungay, Digital Transformation, Kurmi Software, Micah Singer, Security, Security and Compliance, Service Management, Syndicated, today, UCaaS, Unified Communications

From Reactive to Proactive: UC Service Management Strategies for Success

In a time of evolving hybrid work strategies, increasingly complex unified communication platforms, and growing reliance on technology, businesses need

AI, Artificial Intelligence, Collaboration, Deals, Hybrid Work, Security, Service Management, Syndicated, Technology, UCaaS, unified communication, Unified Communications

Gamma Expands Cisco Solutions to Offer Fully Managed Secure Network Service

Gamma has extended its suite of Cisco solutions to deliver a fully managed, secure network service. “Working side-by-side with Cisco,

AI, Business, business communications, Cisco, Gamma, network solutions, Security, Security and Compliance, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications, VoIP

UC Service Management Guide: Enhancing Employee Experience & Maximizing Uptime

Still struggling to manage an increasingly complex unified communications ecosystem? This UC service management guide will show you how the

AI, Artificial Intelligence, Business, Security, Security and Compliance, Service Management, Solutions, Syndicated, Technology, Unified Communications