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Optimising Microsoft 365: How IT Leaders Can Maximise Efficiency, Visibility, and ROI 

Microsoft 365 is more than just a collection of tools. It’s become the digital heartbeat of how we work, connecting

AI, app, Business, Collaboration, Digital Transformation, Microsoft 365, productivity, productivity suite, Service Management, Syndicated, Technology, Unified Communications

Making Management of Hybrid Microsoft Teams and Zoom Seamless With Martello

For many enterprises today, the collaboration space takes the shape of an elaborate ecosystem rather than a single-vendor environment.  The

Business, Collaboration, collaboration space, Ecosystem, Enterprise, Microsoft Teams, Security, Service Management, Service Management Reviews, Syndicated, Unified Communications, Workplace Management

RingCental Partnership Gives Cox Business New Means to Target Gaming Sector

Cox Business has created a new partnership with RingCentral to provide its contact center solution to its Southern Nevada customers.

AI, Business, CCaaS, chat, Cox Business, partnership, RingCentral, Security, Security and Compliance, Service Management, Southern Nevada, Syndicated

Episode 18: How Strong Is Your Online Presence? My Snapshot Report Reveals the Truth

Want to know how your business actually shows up online? In Episode 18 of Rick’s AI Panel, my AI avatar

AI, AIavatar, Business, Digital Audit, Episode 18, Online Presence, Podcast, Report, reveals, Snapshot Report, Syndicated

Exceptional Service: MSPs Can Leverage UC&C Monitoring to Gain a Competitive Edge

Managed Service Providers (MSPs) have evolved far beyond their traditional role of offering reactive support in the Unified Communications &

AI, Business, Collaboration, Managed Service Providers, MSP, performance issues, professional services, reporting, Service Management, Service Provider, Syndicated, UC&C, Unified Communications

Monetising Microsoft Teams: How MSPs Can Build Recurring Revenue Streams

In 2025, Microsoft Teams is far more than just a collaboration and communications tool; it’s a mission-critical platform used by

AI, Business, Collaboration, Digital Transformation, Fortune 100 companies, Microsoft Teams, MSP, Service Management, subscription, Syndicated, UCaaS, Unified Communications, Workplace Management

Keeping In-person Collaboration Alive in a Hybrid World

Hybrid working, introduced during the COVID-19 pandemic, not only brought about a societal change, but ushered in a new business

Business, business reality, Collaboration, Future of Work, Hybrid Work, Hybrid working, pandemic, Security, Service Management, societal change, Syndicated, Technology, UC&C, UCaaS, Unified Communications

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, digital solutions, Digital Transformation, Direct Routing, employee experience, hybrid model, Hybrid Work, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace

Boosting Productivity & Voice Connectivity: Tata Communications’ UCaaS Solution for Microsoft Teams

The modern workplace has evolved into a hybrid model – blending office environments, home setups, and mobile work arrangements. In

Business, Collaboration, Digital Transformation, Direct Routing, home setups, hybrid model, Hybrid Work, Microsoft Teams, office environments, Service Management, Syndicated, Technology, UCaaS, Unified Communications, Video Conferencing, workplace