Customer Experience

How to bring the same B2C customer experience to B2B customers

B2C e-commerce businesses have set the customer experience bar high for B2B e-commerce business. They are struggling with cost-of-living increases,

B2B, B2C, bring, customer, Customer Experience, customers, digital interactions, e-commerce, experience, Syndicated, Tech News

Supercharge your Cisco HIMSS24 experience

Cisco Customer Experience Healthcare Practice helps customers leverage the use of Cisco technology to increase business value, remove burdens and

Cisco, Customer Experience, Health Tech, Healthcare, practice, Syndicated

UC Round Table: CPaaS

Implementing an effective CPaaS solution into a business’s existing infrastructure could be a game-changer. It can potentially provide companies with

Artificial Intelligence, Channel, Chatbots, Collaboration, Customer Experience, Digital Transformation, Future of Work, Round Tables, Service Management, Service Provider, Syndicated, UCaaS

Dstny Certified as Teams Operator Connect Service

Dstny has received its Operator Connect certification for Microsoft Teams. Dstny is now available on the Teams Admin Centre and

Channel, Customer Experience, Digital Transformation, Microsoft Teams, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications

Why Mitel’s Unify Acquisition is a ‘Significant Opportunity’

How Mitel goes from strength to strength hinges on its three-plus-one business strategy. Those three original pillars of success comprise

Collaboration, Customer Experience, Mergers and Acquisitions, Service Management, Syndicated, UCaaS