AI

MSPs caught in the tug-of-war over legacy systems

Each Labor Day, the cost of IT labor invariably becomes a topic of discussion. After all, even in the age

AI, Artificial Intelligence, Better Business, budget, Business, Featured, Labor Day, legacy systems, MSP, MSPs, Security, staffing, survey, Syndicated

Creating a 360° Digital Experience with Nectar DXP

Picture yourself in a digital-first enterprise where employees on Teams, Zoom, or Cisco endpoints juggle calls, chats, and contact center

AI, Business, chat, Cisco, contact center, Endpoints Reviews, lot, Service Management, Syndicated, Teams, Unified Communications, Workplace Management, Zoom

AI in UC Management: The Rise of AI and Automation

Almost every business owner is aware of the impact artificial intelligence is having on communication and collaboration, but what about

Agentic AI, AI, Artificial Intelligence, Automation, Business, communication, management, productivity, Security, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Episode 20: All-in-One AI Marketing Platform for SMBs

What if your marketing platform could do more than just track leads. What if it became your smartest teammate? In

AI, AIavatar, Growth Hub, hub, leads, marketing, marketing platform, Podcast, smartest teammate, Syndicated, track leads

The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management

Big UC Update: Kurmi Software

UC Today’s David Dungay speaks with Micah Singer, CEO of Kurmi Software, about the challenges of managing complex unified communications

AI, Artificial Intelligence, Big UC Update, David Dungay, Digital Transformation, Kurmi Software, Micah Singer, Security, Security and Compliance, Service Management, Syndicated, today, UCaaS, Unified Communications

From Reactive to Proactive: UC Service Management Strategies for Success

In a time of evolving hybrid work strategies, increasingly complex unified communication platforms, and growing reliance on technology, businesses need

AI, Artificial Intelligence, Collaboration, Deals, Hybrid Work, Security, Service Management, Syndicated, Technology, UCaaS, unified communication, Unified Communications