AI

AI-driven change demands faster innovation from MSPs

Ingram Micro CEO Paul Bay is calling on managed service providers (MSPs) and other channel partners to become true business

AI, Artificial Intelligence, Business, channel partners, Featured, Ingram Micro, IT service providers, Managed Service Providers, MSP, MSPs, Paul Bay, Syndicated, Tech Insight

MSSPs should brace for the AI-driven vulnerability wave

Managed security service providers (MSSPs) prepare for a surge of application vulnerabilities—flaws that attackers are likely to exploit faster than

ahead, AI, AI code, alert fatigue, app vulnerabilities, application vulnerabilities, developers, Featured, Managed security service providers, MSP, MSSP, penetration testing, Security, Syndicated

Unlocking GenAI: Building a Secure and Reliable Network Foundation

Generative AI (GenAI) is moving fast. It’s already reshaping how organizations conduct research, manage data, and make decisions. But as

AI, CISO, CTO, generative, generative AI, infrastructure, IT leaders, QSOL Featured, research, Security, Syndicated, Technology

The next chapter of the Microsoft–OpenAI partnership

Since 2019, Microsoft and OpenAI have shared a vision to advance artificial intelligence responsibly and make its benefits broadly accessible.

AI, Artificial Intelligence, Business, Featured, Microsoft, Open, partnership, Security, Syndicated, The Official Microsoft Blog

Zoom Partners with Oracle Cloud to Expand Capabilities and Enterprise Reach

Zoom has taken a step that positions it even more favorably with large enterprises following a new partnership announcement with

AI, CCaaS, chat, Enterprise, Healthcare, Oracle, partnership, Service Management, Syndicated, UC Trends, UCaaS, Workplace Management, Zoom

Creating a 360° Digital Experience with Nectar DXP

Picture yourself in a digital-first enterprise where employees on Teams, Zoom, or Cisco endpoints juggle calls, chats, and contact center

AI, Business, chat, Cisco, contact center, Endpoints Reviews, lot, Service Management, Syndicated, Teams, Unified Communications, Workplace Management, Zoom

AI in UC Management: The Rise of AI and Automation

Almost every business owner is aware of the impact artificial intelligence is having on communication and collaboration, but what about

Agentic AI, AI, Artificial Intelligence, Automation, Business, communication, management, productivity, Security, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Episode 20: All-in-One AI Marketing Platform for SMBs

What if your marketing platform could do more than just track leads. What if it became your smartest teammate? In

AI, AIavatar, Growth Hub, hub, leads, marketing, marketing platform, Podcast, smartest teammate, Syndicated, track leads

The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management