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Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, sized businesses, Syndicated, Technology

Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, Small Business, Syndicated, Technology

Biotech Cloud Strategies Are Shifting Fast—Is Your Organization Ready?

From ballooning costs to AI demands, biotech cloud strategies are shifting. Learn how to future-proof your IT with a smarter

Biotech, Business, cloud challenges, private cloud, Public cloud, QSOL Featured, Science, Security, Syndicated

Biotech Cloud Strategies Are Shifting Fast—Is Your Organization Ready?

From ballooning costs to AI demands, biotech cloud strategies are shifting. Read our blog for expert advice on how to

Biotech, Business, cloud challenges, private cloud, Public cloud, QSOL Featured, Science, Security, Syndicated

Preventing Digital Meltdowns: The Critical Role of Contact Center Stress Testing

Serving businesses in industries ranging from healthcare and financial services to tech companies, they are a vital part of many

Analytics, Business, CCaaS, contact centers, Customer Experience, Digital Transformation, Google, Service Management, staff training, Syndicated, System Failure, Technology, Unified Communications, wait times

Creating a 360° Digital Experience with Nectar DXP

Picture yourself in a digital-first enterprise where employees on Teams, Zoom, or Cisco endpoints juggle calls, chats, and contact center

AI, Business, chat, Cisco, contact center, Endpoints Reviews, lot, Service Management, Syndicated, Teams, Unified Communications, Workplace Management, Zoom

How Proactive Customer Experience is Reshaping MSP Partnerships

Customers know the pains that come with being on the receiving end of a reactive support model: customers call with

Business, Collaboration, Customer Experience, customer service, customers, Digital Transformation, increases, Market Guide, MSP, reactive support, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications

How Exertis’ Service Portfolio Attracts More Than Customers – It’s Winning Over Competitors’ Top Talent & Brands

Increasingly, with the introduction of hybrid meetings, the convergence of IT and AV means these devices are no longer just

Business, Channel, Culture, distributors, enterprise technology, hybrid meetings, Hybrid Work, lot, Market Guide, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications

The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management