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Resilience Engineering Lessons from James Kretchmer: Learning from the AWS 2025 Outage

When people opened their devices on October 20, 2025, the internet felt strangely still. The cloud, usually buzzing quietly in

Amazon Web Services, Business, Cloud, Collaboration, Culture, Digital Governance, Digital Transformation, Internet, regulatory compliance, Security, Security and Compliance, Service Management, Syndicated, Technology, Unified Communications, Workplace Management

How GammaUCX Transforms Migration for IT Leaders—and Ends the Number Porting Nightmare

Number porting has long been a bane of enterprise IT; a process so complex, slow, and error-prone that it can

agility, Business, connectivity, Customer Experience, Enterprise, migration, Number porting, Service Management, Service Management & Connectivity, Syndicated, Technology, UCaaS, Unified Communications, VoIP

What the AWS Outage Tells Leaders About Risk, Resilience and Reality: When the Cloud Collapsed

The internet isn’t an abstract thing. It’s a handful of data centres, control planes, and human decisions. On October 20,

Business, cloud outage, Collaboration, connectivity, Culture, Digital Governance, Digital Transformation, Endpoints, Finance, redundancy, regulatory compliance, resolution failure, Security and Compliance, Service Management, Syndicated, Technology, UCaaS, Unified Communications

UBNT: UVC G3 Dome Things

I stumbled upon a couple boxes of undeployed G3 Dome cameras at work this past week. I forget when we

Creative, Firmware, G3 Dome, line, physical security, problem, QSOL Featured, Security, Syndicated, Ubiquiti, UniFi, UniFi Protect, upgrade

Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, sized businesses, Syndicated, Technology

Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, Small Business, Syndicated, Technology

How to Combat Phishing and Human Error: The Leading Threats in Hybrid Workplaces

Hybrid work wasn’t designed to make us unsafe, but it’s doing a pretty good job of that. The average hybrid

chat, Culture, cybersecurity, Digital Governance, Digital Transformation, Hybrid Work, personal, phishing, remote teams, Security, Security and Compliance, Service Management, Syndicated, Unified Communications, Workplace Management

Hybrid Work Security and Productivity: A Balanced Strategy for Employee Experience and Enterprise Trust

Ask any IT leader, and they’ll tell you that trying to get hybrid work security and productivity to coexist can

app, Digital Governance, Digital Transformation, Gear, Hybrid Work, leadership, productivity, Security, Security and Compliance, Service Management, Syndicated, Technology, Unified Communications

Unified Endpoint Management: Centralize Device Control and Secure BYOD in Hybrid Work

If you’re running IT for a hybrid workforce in 2025, you already know how chaotic it all is. People are

breach, Business, Digital Governance, Digital Transformation, Finance, Gear, Hybrid Work, Hybrid Workforce, IoT, Security, Security and Compliance, Service Management, Syndicated, Unified Communications, Unified Endpoint Management