How Proactive Customer Experience is Reshaping MSP Partnerships
Customers know the pains that come with being on the receiving end of a reactive support model: customers call with
Business, Collaboration, Customer Experience, customer service, customers, Digital Transformation, increases, Market Guide, MSP, reactive support, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications
- March 4, 2024
Global fintech Klarna’s AI assistant handles the work of 700 full-time agents
Klarna recently announced its AI assistant powered by OpenAI is now live globally, and in its first month, the numbers