Service Management

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Monitoring Your Way to Success: The Vital Role of Service Monitoring in UC Performance Management

Unified Communications (UC) tools have become essential to the success of modern businesses. With the right platforms and solutions, business

Collaboration, Hybrid Work, productivity, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications

Momentum Completes G12 Communications Acquisition

Momentum has completed its acquisition of G12 Communications, strengthening its growth and position within the collaboration market. G12 Communications is

Collaboration, Microsoft Teams, Service Management, Syndicated

Nuwave Takes Home the Rising Star Award at Zoom Partner Awards 2023

Watch on YouTube Join Rob Scott in this exclusive interview with Mark Bunnell, COO of Nuwave, and Todd Surdey, Head

Collaboration, Must watch, Service Management, Service Provider, Syndicated, UC TV, UCaaS, Unified Communications

Skills Gaps and Cyberattacks: Why Gamma Acquired a Managed Security Services Provider

Gamma recently announced the acquisition of managed security services provider (MSSP) Satisnet, giving it a publicly facing cybersecurity offering. Despite

Channel, Security and Compliance, Service Management, Service Provider, Syndicated, Unified Communications

UC Round Table: Service Management

Unified communications service management has always been a complex task. Successfully overseeing the administration, monitoring, and optimisation of (very often)

Collaboration, Round Tables, Service Management, Service Provider, Syndicated, Unified Communications

How to Get the Most Out of Your Teams Rooms Deployments

Watch on YouTube Rob Westwood, Director of Product, Video Collaboration Division at New Era Technology, joins UC Today’s Kieran Devlin.

Collaboration, Microsoft Teams, Service Management, Syndicated, UC TV, User Experience

Microsoft Ends Skype for Business Server Support in Teams Rooms

Microsoft has announced that from October 1, 2023, Teams Rooms will not support connections to the Skype for Business server.

Microsoft Teams, Service Management, Syndicated, Unified Communications

The Top UC Service Management Trends for 2024

The top UC service management platforms are becoming powerful solutions for today’s business leaders. As the communication stack continues to

Artificial Intelligence, Service Management, Syndicated, Unified Communications

How to Compare UC Service Management Platforms

As companies continue to invest in a wide array of unified communications and collaboration tools, UC service management platforms are

Security and Compliance, Service Management, Syndicated, Unified Communications