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Resilience Engineering Lessons from James Kretchmer: Learning from the AWS 2025 Outage

When people opened their devices on October 20, 2025, the internet felt strangely still. The cloud, usually buzzing quietly in

Amazon Web Services, Business, Cloud, Collaboration, Culture, Digital Governance, Digital Transformation, Internet, regulatory compliance, Security, Security and Compliance, Service Management, Syndicated, Technology, Unified Communications, Workplace Management

How GammaUCX Transforms Migration for IT Leaders—and Ends the Number Porting Nightmare

Number porting has long been a bane of enterprise IT; a process so complex, slow, and error-prone that it can

agility, Business, connectivity, Customer Experience, Enterprise, migration, Number porting, Service Management, Service Management & Connectivity, Syndicated, Technology, UCaaS, Unified Communications, VoIP

What the AWS Outage Tells Leaders About Risk, Resilience and Reality: When the Cloud Collapsed

The internet isn’t an abstract thing. It’s a handful of data centres, control planes, and human decisions. On October 20,

Business, cloud outage, Collaboration, connectivity, Culture, Digital Governance, Digital Transformation, Endpoints, Finance, redundancy, regulatory compliance, resolution failure, Security and Compliance, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, sized businesses, Syndicated, Technology

Right-Sizing Networks for SMBs: Smart Design Without Waste

For small to medium-sized businesses, particularly in biotech, healthcare, and research, funding isn’t always consistent. Grants, third-party allocations, and government support

Big Data, Biotech, Business, cloud security, cyber security, Healthcare, IT costs, managed service provider, medium, Network Management, network security, QSOL Featured, Security, Security Trends, Small Business, Syndicated, Technology

Legal Sector Hybrid Work Security: How Top Law Firms Are Protecting Client Privilege

Law firms warmed up to the concept of flexible work faster than most. Some reports suggest that about 88 percent

app, Business, Creative, Digital Governance, Digital Transformation, Hybrid Work, law firms, legal sector, Security, Security and Compliance, Service Management, Syndicated, Unified Communications

Unified Endpoint Management: Centralize Device Control and Secure BYOD in Hybrid Work

If you’re running IT for a hybrid workforce in 2025, you already know how chaotic it all is. People are

breach, Business, Digital Governance, Digital Transformation, Finance, Gear, Hybrid Work, Hybrid Workforce, IoT, Security, Security and Compliance, Service Management, Syndicated, Unified Communications, Unified Endpoint Management

From MFA Adoption to Phishing Resilience: Your Hybrid Work Security Metrics Playbook

If you’re still tracking your hybrid work security metrics by the number of firewall hits or “blocked” emails, you’re working

Business, Culture, Digital Governance, Digital Transformation, enterprise dashboards, Finance, firewall hits, Gear, Hybrid Work, Security and Compliance, security metrics, Service Management, Syndicated, Unified Communications

The Real Cost of Poor Cybersecurity in Hybrid Work and the ROI of Upgrades

These days, the cost of poor security is so much easier to underestimate than most companies realize, particularly in the

Business, Compliance, Culture, cybersecurity, Digital Governance, Digital Transformation, Finance, Hybrid Work, Security and Compliance, Security Strategy, Service Management, Syndicated, Technology, Unified Communications, Workplace Management