OneTrust Data Governance Review (2023): Features & Pricing

OneTrust: Fast facts

Pricing: OneTrust does not offer transparent pricing details on its website. Those interested can test its 14-day free trial before speaking with the sales team for more details.

Key features:

  • End-to-end management solutions for privacy, security and compliance.
  • Automated tools.
  • Centralized dashboards.
  • Enterprise-grade governance risk and compliance solutions.

Best for: Medium to large enterprises looking to consolidate data security.

OneTrust is a unique cloud solutions provider that specializes in privacy, compliance, sustainability and data governance. With thousands of leading small and large companies — including Carrefour, Samsung, Oracle, Allianz and Akami — the OneTrust technology platform connects data and processes so companies can put trust at the center of their operations and culture.

In this report, we dive into OneTrust’s offerings to understand their features, strengths and cons and how they can impact your business.

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OneTrust offers a wide range of solutions and add-ons. For starters, there is a 14-day free trial for the Privacy & Data Governance, GRC & Security Assurance, Ethics & Compliance and ESG solutions.

For those interested in the OneTrust Trust Intelligence Platform, OneTrust Trust Intelligence Cloud Solutions, OneTrust GRC and Security Assurance Cloud, Large Enterprise, or Special Industry plans, please contact OneTrust’s sales team.

Key features of OneTrust solutions

Organizations choose OneTrust to better manage supply chains, cyberthreats, global disruptions and natural disasters while simultaneously navigating compliance, regulations and ethical issues. OneTrust supports these efforts with automation and intelligent systems. Let’s dive into the top features of the most popular OneTrust solutions.

SEE: Explore our overview of data governance frameworks.

OneTrust’s Intelligence Platform is an AI-powered, cloud-based technology that supports centralized workflow automation as well as issue, process and policy management. Additionally, the system enables analytics and reporting with requirements and risk mitigation. The platform works across four main trust clouds:

OneTrust Privacy and Data Governance Cloud

The OneTrust Privacy and Data Governance Cloud helps companies understand their data and what they do with it. Operational throughout the input, storage, management and disposal phases, the system is designed for the full data life cycle.

Companies turn to OneTrust Privacy and Data Governance Cloud to adopt best-in-class privacy practices and build trust among customers and partners while delivering more valuable experiences and creating business value through trust.

With new international, national and state regulations evolving at a rapid pace, privacy professionals have watched their day-to-day operations reach new levels of complexity. Maintaining an efficient global privacy program has proven critical to avoiding reputation damage, fines and lawsuits while also opening up new business opportunities.

Figure A

OneTrust Privacy and Data Governance Cloud dashboard.
OneTrust Privacy and Data Governance Cloud dashboard. Image: OneTrust.

Key features

With OneTrust Privacy and Data Governance Cloud, companies can:

  • Automate PIAs, DPIAs and PbD with dynamic templates and flexible workflows.
  • Integrate existing business tools and processes.
  • Maintain evergreen data inventories of assets, processes and vendors to understand data processing and generate necessary records.
  • Automate the fulfillment of privacy rights requests (DSRs) from intake, identity verification, data discovery, data redaction and secure response.
  • Streamline response to incidents and data breaches from intake through assessment and resolution.
  • Simplify ongoing analysis of third-party privacy practices.
  • Provide awareness and training to workers through content designed by privacy and data governance experts.
  • Keep up with the latest privacy and security developments through a central portal that delivers same-day updates from experts.

OneTrust GRC and Security Assurance Cloud

The OneTrust GRC and Security Assurance Cloud helps companies effectively manage the risk brought on by third parties. At the same time, they are able to gain the visibility they need to make better risk-informed decisions.

This cloud solution aligns with a variety of business operations: governance and policy management, IT risk and security assurance, third-party risk management and audit and compliance management. This particular solution supports companies and supply chains in their efforts to stay resilient through continuous cyberthreats, global crises and natural disasters.

Figure B

OneTrust GRC and Security Assurance Cloud can monitor third countries and evaluate new transfers.
OneTrust GRC and Security Assurance Cloud can monitor third countries and evaluate new transfers. Image: OneTrust.

Key features

Companies using the GRC and Security Assurance Cloud can:

  • Manage, monitor, edit and update policies and notices to centralize policy development.
  • Run attestation campaigns and conduct automated periodic review cycles.
  • Make risk-informed decisions based on regulatory intelligence and third-party risk-based analysis.
  • Centralize policy development and planning with embedded business intelligence and collaboration.
  • Manage GRC tasks and automate evidence collection for compliance with various security certifications.

OneTrust Ethics and Compliance Cloud

Companies face a variety of connected challenges like siloed compliance management, low-risk visibility, low case volumes and disengaged employees. Responding to this particular set of problems, OneTrust developed the OneTrust Ethics and Compliance Cloud.

The OneTrust Ethics and Compliance Cloud brings together ethics program management, speak-up culture assurance and third-party due diligence to unify people, processes and technology across ethics, compliance, HR and legal teams.

Figure C

Features of the OneTrust Ethics and Compliance Cloud.
Features of the OneTrust Ethics and Compliance Cloud. Image: OneTrust.

Key features

OneTrust Ethics and Compliance Cloud allows users to:

  • Run ethics management programs with third-party due diligence.
  • Engage workers and create a speak-up culture with protections such as whistleblower retaliation protection.
  • Proactively tackle emerging risks.
  • Protect and strengthen brands with cross-application reporting and analytics that focus on company culture health, program efficacy and current company risks.

SEE: Explore these data governance best practices.

OneTrust ESG and Sustainability Cloud

The ESG and Sustainability Cloud enables businesses to build and execute an ESG and sustainability strategy with a flexible cloud-based platform. Sustainability and climate commitments are now top priorities for business leaders, but they still struggle to drive transparency and measure progress against these goals.

Figure D

OneTrust ESG and Sustainability Cloud dashboard.
OneTrust ESG and Sustainability Cloud dashboard. Image: OneTrust

Key features

With the ESG and Sustainability Cloud, you can:

  • Set ESG targets, track KPIs and incoming regulations and drive carbon accounting with this knowledge.
  • Discover your organization’s carbon footprint numbers and determine ways to reduce and offset emissions.
  • Automate ESG reporting and disclosures for regular stakeholder updates.
  • Ensure supplier sustainability and responsibility.

SEE: Here are a few benefits of applying ESG standards to your business.

Data Discovery and Data Catalog

Data Discovery and Data Catalog are two more specialized OneTrust Data Governance Cloud components. Customers cannot buy one without the other; both are key to the efficient operation of the intelligent system.

The components work seamlessly to strengthen data-driven insights for positive business outcomes.

Figure E

Connect data with OneTrust Data Discovery.
Connect data with OneTrust Data Discovery. Image: OneTrust.

Key features

OneTrust Data Discovery and Data Catalog give users the ability to:

  • Create a comprehensive map of organizational data.
  • Apply relevant context through metadata mapping and management.
  • Automate and validate governance processes and policies to ensure compliance.
  • Drive regulatory intelligence with DataGuidance and other AI features.
  • Provide policy automation for both external regulatory and internal policy requirements.
  • Allow for discovery and classification across cloud, on-premises and legacy systems.
  • Enable customers to discover sensitive, personal and other data held within structured and unstructured formats.
  • Improve accuracy over time with built-in machine learning models.
  • Allow secure discovery and classification processes to occur within an organization’s security control.

OneTrust pros and cons

Pros Cons
  • Simplifies automation and provides critical business management.
  • Offers different modules and solutions for data management and privacy.
  • Can be integrated and used by multiple users.
  • Excellent to meet modern compliance and governance demands.
  • Cutting edge-technology.
  • Centralized platform to increase visualization and break siloes.
  • Excellent support.
  • Can be expensive for small companies.
  • Complex to operate.
  • Steep learning curve.
  • Overabundance of products and add-ons.

Alternatives to OneTrust

There are many established and upcoming companies competing in the data security, compliance and governance sectors. As the regulatory landscape complexities continue to increase and social values become under greater scrutiny, the demand for these solutions is only getting stronger.

SEE: Discover how to choose the right data privacy software for your business.

Companies want to automate and modernize their operations and turn to top vendors that offer robust data platforms to get the job done. Let’s look at three top and different alternatives to OneTrust.

Feature OneTrust TrustArc Osano Privacy Tools
Data discovery and classification Yes Yes Yes Yes
Risk assessment Yes Yes No Yes
Consent management Yes Yes Yes Yes
ePrivacy Yes Yes No No
Regulatory compliance Yes Yes No No
Ease of use Yes Yes Moderately difficult to use Requires advanced knowledge
Global Yes Yes Yes Depends on developers
Free trial 14 days Yes Yes Yes
Pricing Custom quote Not listed Starts at $199.99 per month Free and open-source


TrustArc Privacy Management Platform is a cloud-based platform that helps businesses manage their privacy compliance. Like OneTrust, it offers a wide range of features, including data discovery and classification, risk assessment, impact assessment, incident response and consent management. However, it may be a better fit for smaller businesses or those with less demanding operations.


Osano is a data privacy platform that helps businesses automate their privacy compliance. It offers a suite of tools that can be used to discover, classify and protect sensitive data, manage consent and report on compliance. Osano is a good choice for businesses that are looking for an easy-to-use and affordable privacy management solution.

Privacy Tools

Privacy Tools is not for everyone. It is an open-source privacy management platform that requires advanced technical skills. However, it is free to use and helps businesses build and maintain their own privacy programs. It offers a variety of tools and resources, including data discovery and classification tools, risk assessment templates and consent management templates. Privacy Tools is a good choice for businesses that want to take control of their privacy compliance and save money on licensing fees.

SEE: You should also check out these top data governance tools.

How we evaluated OneTrust

To write this review and evaluate OneTrust and its alternatives, we examined sites that compile aggregate data based on verified user reviews and reviewed demos on vendor sites. Additionally, we test-drove the software when possible and scoured through OneTrust’s official sites to evaluate their features, strengths, limitations and costs.

Selecting OneTrust for your data governance needs

The pricing options for OneTrust are flexible and scalable. Customers and reviews report features starting as low as $30 per month. Additionally, the company offers free trials.

Regardless of their perceived budget or customer reviews, prospective buyers must consider for themselves whether or not the OneTrust portfolio of solutions meets their business’ particular needs. Especially for companies that more heavily rely on ethical data governance and availability for their stakeholders, a trust platform is one of the most valuable tools for meeting stakeholder expectations.

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This post originally appeared on TechToday.