A Strategic Must for Modern Contact Centers
Insights from Kore.ai Contact Center Agent Experience Benchmark Report 2023 Welcome to another installment in our ‘Contact Center Excellence’ series,
Scientists transformed a cockroach into a remote-controlled zombie cyborg using an electrical backpack — and no, there’s absolutely nothing to be afraid of
Mechanical engineers with the Nanyang Technological University in Singapore have created a remote-controlled cockroach using a pain-free method. The aim?
DBS Resolves PayNow Transaction Delays
DBS Bank has announced that all FAST/PayNow transactions affected by the delay on Tuesday (26 September) have been processed and
We’re expanding our AI partnership with Meta, as we bring the power of Bing to Meta AI’s chat experiences.
The post We’re expanding our AI partnership with Meta, as we bring the power of Bing to Meta AI’s chat
Retailer summit to focus preparations for tough sales season: Airwallex
New data shows Australian retailer revenue is on track to drop 11.99% compared to last year as leading global financial
Boston Children’s Hospital rolls out hybrid 5G network as it plans to unify on Epic
Boston Children’s Hospital recently announced its plans to transition to a unified Epic electronic health record. Similar to Salt Lake
PlayStation boss Jim Ryan is leaving Sony
Sony has announced that PlayStation boss Jim Ryan will be retiring next March, capping off nearly 30 years with the
Epic Games asks Supreme Court to reconsider Apple antitrust ruling
Epic Games has asked the US Supreme Court to review a ruling from 2021 that cleared Apple of violating antitrust