What’s Behind the Agents’ Knock Knock? Decoding Contact Center Ratings
Contact Center Excellence Blog Series Picture this: The bustling domain of contact centers, where things are always on the move.
Impact of Recent Australian Data Centre Outages on Businesses
A recent data centre outage in Sydney affected multiple cloud service providers and businesses, including Bank of Queensland and Jetstar.
Backbase and FrankieOne to Bolster Digital Onboarding for ANZ Banks, Credit Unions
Digital banking software provider Backbase has partnered with FrankieOne, an Australian home-grown identity verification and fraud prevention platform provider. The
- September 25, 2023
GPT-4V(ision) system card
GPT-4 with vision (GPT-4V) enables users to instruct GPT-4 to analyze image inputs provided by the user, and is the
Robo-Insight #5 – Robohub
Source: OpenAI’s DALL·E 2 with prompt “a hyperrealistic picture of a robot reading the news on a laptop at a
How to effectively wield emerging tech
More and more emerging technologies, including ChatGPT, metaverse, and natural language processing-based tools, have sprung up in the healthcare market
- September 25, 2023
Debra Taylor has been shortlisted for the Women in Finance Awards 2023 as CEO of the Year
The Women in Finance Awards 2023, supported by Principal Partner Mortgage Choice, is an exciting nationwide recognition program showcasing the
ABHI US Accelerator 2024 application deadline approaching
The Association of British HealthTech Industries (ABHI) has announced that applications for the ABHI US Accelerator 2024 cohort are closing
Large Language Models: RoBERTa — A Robustly Optimized BERT Approach | by Vyacheslav Efimov | Sep, 2023
Learn about key techniques used for BERT optimisation The appearance of the BERT model led to significant progress in NLP.