Service Management

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How Exertis’ Service Portfolio Attracts More Than Customers – It’s Winning Over Competitors’ Top Talent & Brands

Increasingly, with the introduction of hybrid meetings, the convergence of IT and AV means these devices are no longer just

Business, Channel, Culture, distributors, enterprise technology, hybrid meetings, Hybrid Work, lot, Market Guide, Microsoft Teams, Service Management, Syndicated, Technology, UCaaS, Unified Communications

Kurmi’s Ecosystem Partner Program: Centralized UC Management Through Technology Integrations

“The world has become much more multi-vendor, especially for large organizations and their use of communications tools,” Micah Singer, CEO

Collaboration, communications infrastructure, Digital Transformation, Future of Work, lot, MSP, multi, Security, Service Management, service management platform, Syndicated, Technology, UC&C, UCaaS, Unified Communications, vendor ecosystems

How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management

Mark Bunnell, COO and co-founder of Nuwave, reveals how the company’s iPilot platform is transforming unified communications service management for

Digital Transformation, iPilot platform, Mark Bunnell, Microsoft Teams, Nuwave, Service Management, Service Management Reviews, Syndicated, Technology, UCaaS, Unified Communications

Flawless Meetings, Every Time: The Key to Optimizing Microsoft Teams Rooms

Discover how Martello’s Vantage DX empowers IT leaders to proactively manage Teams Rooms, ensuring optimal performance and return on investment 

Analytics, Business, Collaboration, Collaboration Displays, Endpoints, Hybrid Work, Microsoft Teams, Service Management, Syndicated, system, Unified Communications

LogMeIn Data Protection Suite: Examining the Protections GoTo and Acronis’ Partnership Brings MSPs

LogMeIn Data Protection Suite, powered by Acronis, offers powerful business continuity and disaster recovery capabilities for LogMeIn Resolve, streamlining endpoint

Acronis, Business, business continuity, Channel, Collaboration, cybersecurity, Data Protection Suite, Google, LogMeIn, professional services, Security, Security and Compliance, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications

The UC Service Management Innovations IT Leaders Can’t Afford to Miss in 2025

Back in 2020 and 2021, UC service management was less about long-term transformation and more about sheer survival. Organisations scrambled

2020, 2021, AI, Artificial Intelligence, Business, innovation, Microsoft Teams, Security, Service Management, Syndicated, UCaaS, Unified Communications, Workplace Management

Big UC Update: Kurmi Software

UC Today’s David Dungay speaks with Micah Singer, CEO of Kurmi Software, about the challenges of managing complex unified communications

AI, Artificial Intelligence, Big UC Update, David Dungay, Digital Transformation, Kurmi Software, Micah Singer, Security, Security and Compliance, Service Management, Syndicated, today, UCaaS, Unified Communications

Inside the UC Overhaul Powering the UK’s Largest Independent Vehicle Dealer

In today’s breakneck business technology landscape, where companies are racing to adopt new solutions and augment them with an ever-evolving

Artificial Intelligence, Business, Business Technology, CCaaS, Channel, Cloud, Deals, features, Finance, generative AI, platform, professional services, Security and Compliance, Service Management, Service Provider, Syndicated, Technology, UCaaS, Unified Communications, User Experience

UC Service Management – UC Round Table

UC has become the backbone of modern enterprise collaboration, but managing these dynamic environments at scale is no small feat.

Automation, Business, enterprise collaboration, hybrid work models, lot, professional services, Round Tables, Security, Service Management, Service Provider, Syndicated, Technology, UC Trends, Unified Communications