What’s Behind the Agents’ Knock Knock? Decoding Contact Center Ratings
Contact Center Excellence Blog Series Picture this: The bustling domain of contact centers, where things are always on the move.
- September 25, 2023
GPT-4V(ision) system card
GPT-4 with vision (GPT-4V) enables users to instruct GPT-4 to analyze image inputs provided by the user, and is the
Large Language Models: RoBERTa — A Robustly Optimized BERT Approach | by Vyacheslav Efimov | Sep, 2023
Learn about key techniques used for BERT optimisation The appearance of the BERT model led to significant progress in NLP.
Matplotlib Tutorial: Let’s Take Your Country Maps to Another Level | by Oscar Leo | Sep, 2023
Matplotlib Tutorial How to draw beautiful maps with Python and Matplotlib Map created by the author Yes, I created the
Anomaly Detection in TensorFlow and Keras Using the Autoencoder Method | by Rashida Nasrin Sucky | Sep, 2023
Photo by Leiada Krozjhen on Unsplash A cutting-edge unsupervised method for noise removal, dimensionality reduction, anomaly detection, and more All
- September 23, 2023
A Taxonomy of Natural Language Processing | by Tim Schopf | Sep, 2023
This post is based on our RANLP 2023 paper “Exploring the Landscape of Natural Language Processing Research”. You can read
- September 22, 2023
Now You See Me (CME): Concept-based Model Extraction | by Dmitry Kazhdan | Sep, 2023
Leveraging Semi-Supervised Concept-based Models with CME CME relies on a similar observation highlighted in [3], where it was observed that
Translating Terms with LLMs (GPT and Vertex AI/Google Bard) | by Shafquat Arefeen | Sep, 2023
Photo by Mojahid Mottakin on Unsplash Can LLMs like ChatGPT accurately make translations better than humans? What options of LLMs
Why More and More People are Embracing Automated Assistants in Contact Centers
Are your customers tired of waiting too long on hold just to speak to a customer service representative? Looking for