Efficient energy allocation through mathematical optimisation Photo of power pylons at sunset. Source: image by Matthew Henry from Unsplash. We
The charm of conversational interfaces lies in their simplicity and uniformity across different applications. If the future of user interfaces
ROCHESTER, Minn., and REDMOND, Wash. — Sept. 28, 2023 — Mayo Clinic, a world leader in healthcare known for its
We’ve been feeling a nice jolt of energy in the past month, as many of our authors switched gears from
Insights from Kore.ai Contact Center Agent Experience Benchmark Report 2023 Welcome to another installment in our ‘Contact Center Excellence’ series,
In the mid-1980s, composer Tod Machover came across a copy of Philip K. Dick’s science fiction novel “VALIS” in a
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Multiyear alliance creates foundation for innovation and deeper insights with data REDMOND, Wash., and ST. LOUIS — Sept. 27, 2023
Generative AI, which is currently riding a crest of popular discourse, promises a world where the simple transforms into the