AI

Top 7 Contact Center AI Applications in 2023: A Holistic Approach

55% of consumers have had a customer service issue remain unsolved, and 36% are dissatisfied with the agent’s response.1Traditional contact

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Building a Batch Data Pipeline with Athena and MySQL | by 💡Mike Shakhomirov | Oct, 2023

An End-To-End Tutorial for Beginners Photo by Redd F on Unsplash In this story I will speak about one of

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The World Map with Many Faces — Map Projections | by Milan Janosov | Oct, 2023

Image by the author. The Earth is more or less a sphere, certainly a 3D object (despite some challenges even

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Python on the Web. Showcasing Python applications on the… | by Pier Paolo Ippolito | Oct, 2023

Using popular Python visualization libraries it can be relatively straightforward to create locally charts and dashboards of different forms. Although,

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GPT-4 Can Solve Math Problems — But Not in All Languages | by Yennie Jun | Oct, 2023

A few experiments making GPT-4 solve math problems in 16 different languages Image created by author using Midjourney. It is

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Top 4 Qualtrics Competitors in 2023

Online surveys are a go-to method for businesses to gather valuable feedback from customers, with ~90% of companies employing them

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Enabling more value in your Service Now Deployments with Kore.ai’s IT Assist

In the fast-paced world of Information Technology, Chief Information Officers (CIOs) grapple with various challenges that impact their efficiency and

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De-coded: Transformers explained in plain English | by Chris Hughes | Oct, 2023

No code, maths, or mention of Keys, Queries and Values Since their introduction in 2017, transformers have emerged as a

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Interpreting Random Forests. Comprehensive guide on Random Forest… | by Mariya Mansurova | Oct, 2023

There is a lot of hype about Large Language Models nowadays, but it doesn’t mean that old-school ML approaches now

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